- Returns must be initiated within 7 days of the original purchase date.
- The product must be in new and unused condition with all original packaging and price tag included.
- To initiate a return, please contact our customer service team at support@foreverbaby.in
- The customer is responsible for the cost of return shipping unless the product is defective or the wrong item was shipped.
- Refunds will be issued in the same form of payment used for the original purchase, unless otherwise requested. (For orders through COD, credits will be added to your account.)
- Refunds will be processed within 7 working days of receiving the returned product.
- We reserve the right to deny a return if the product does not meet our return policy criteria.
How to Initiate a Return?
To initiate a return, please contact our customer service team at support@foreverbaby.in. We will provide you with a return authorization number and instructions for returning the item. Please include the return authorization number with the returned item to ensure a prompt refund or exchange.
We reserve the right to refuse any returns that do not meet our policy requirements. If you have any questions or concerns regarding our return policy, please do not hesitate to contact us.
No Return/Replacement Accepted for following Products:
- Baby Diapers
- Baby Wipes
- Cloth Diapers/Nappies
- Diaper Rash Cream
- Bottles & Accessories
- Breast Feeding
- Baby Food & Infant Formula
- Maternity Accessories
- Grooming
- Soaps, Shampoos & Body Wash
- Baby Creams & Ointments
- Lotions, Oils & Powders Oral Care
- Combo
- Books
- Baby Gift Sets
- Kids Gift Sets
- Cradles
- Manual Push Ride-Ons
- Battery Operated Ride-Ons
- Twister/Swing Cars
- Health & Baby Care
- Baby Pacifiers
- Medicine & Thermometers
- Cleaners & Detergents
- Mosquito Repellents & Care
- Teethers & Soothers
- Inner Wear & Thermals
- Gift Certificate
- Maternity Lingerie
- Maternity Personal Care
- Make Up & Cosmetics
- Kids Food & Nutritional Supplements
- Stationery
- Digital Products
- Kids Scooters
- Rocking Ride-Ons
- Tricycles and Bikes
- Babywalker
- Strollers
- Skincare
- Bath Essentials
Any of the above products purchased from our physical outlets are also non-returnable.